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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
To ensure optimal selection and the best possible service, we kindly ask that events be booked at least 10 days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs when possible. Events requested after the deadline are not guaranteed but we will endeavor to accommodate. There will be a 10% convivence fee applied to all food and beverage items to any accepted event after the deadline.
A guarantee of the number of people to be served at a function is due 10 business days before the date of the function. This guaranteed number is your commitment and may not be reduced. Please include any vegetarian, vegan requests, and special diet requests in this count. The kitchen will prepare the actual guarantee. If actual attendance is more than the guarantee, extra guests may be served a different entrée of similar value.
Safe food handling is our priority. Therefore, we reserve the right to limit the removal of leftover food by the customer. Take-home containers will not be provided. We ask that food and beverage not to be provided by you or any of your guests. For your safety and that of your guests, a catering representative will remove food from your event in a timely manner.
If notice of cancellation is received 3 business days in advance of the event, you will only be charged any expensed incurred. If notice is received less that 3 business days in advance of the event, you will be charged the full amount.
Tablecloths are supplied for all full-service food and beverage tables. Tablecloths for nonfood tables are available for an additional charge. Specialty linen may be ordered directly through the catering manager. Please contact AU EVENTS at events@anderson.edu to reserve the room, all tables needed, and any other event needs.
Drop off catering order for a charge of $30.00 includes: Essential plastic ware and utensils for the guest count only/or amount of beverage ordered. It is the responsibility of the organizer to clean after the event. All Drop Off Catering requires a point of contact at time of delivery to ensure that the order is complete and to maintain food safety. If the point of contact, or designee, is unavailable at the time of delivery, Chartwells will return the order to the OLT Student Center kitchen. Arrangements for the pick-up of the order will have to be initiated by the customer.
All full-service catering events include service up to 2 hours from event start time to event end time. Any additional service time requested will incur an additional $35.00 per hour, per person. Full-service catering includes your items being displayed on platters, chafers for a hot buffet, catering attendants to setup and to clean up.
China service is available for an additional $2.75 per person.
Special diets are accommodated upon request, we kindly request that you disclose any allergies or dietary restrictions at the time of booking to ensure availability of product.
If multiple entrees are requested, the following will apply:
There is a $350.00 minimum for events held on Saturday and Sunday, except for pick up orders. Any event under $350.00 on Saturday and Sunday will need to be picked up in the OLT Student Center Catering Kitchen.
There is a $650.00 minimum for events held Monday through Friday from 10 pm.-6 am.
All plated events have a 15-person minimum or $300.00 minimum food order if below 15 guests.
All buffet events have a 20-person minimum or $250.00 minimum food order if below 20 guests.
All full service catered events has a 2-hour maximum, per event, in accordance with health code standards. If a beverage station is requested in addition to the 2 hours, an additional staff fee of $35.00 per server per hour will be accrued.
Our standard for a buffet event is 1 attendant per 40 guests and for plated events, 1 attendant per 20 guests. If you would like additional staff, a fee of $35.00 per server per hour will be incurred.
There will be a 10% convenience charge applied to all food and beverage items on any orders placed after the 10-day policy deadline.
There will be a 15% convenience charge applied to any food or beverage items requested from any other retail provider.
Groups qualified for Indiana sales tax exemption are required by law to furnish a copy of the Indiana Sales Tax Exemption Certification to Chartwells at Anderson University. This must be submitted prior to the event. All catered food is taxable except events focused on student recruitment within Indiana, experiential learning for students, or a function primarily for students.
Payments are to be made before the event unless a budget number has been established in advance. Cash, Check, and credit Card payments are to be made with a 50% deposit when event is booked with the remainder being due 5 business days prior to the event when the final guaranteed count is given.
Chartwells at Anderson University is not responsible for any loss or damage of articles left before or after an event.
To receive the prices and promotions included with the student catering menu, you must be a registered and recognized student organization.
Napkins and disposable cutlery will be provided as needed depending on the menu choice.
Menus are priced for pickup at OLT Student Center only.
Menus are available to be dropped off at your location for an additional $75.00 fee.
For groups larger than 100, please contact our catering department directly.
All items are packaged in disposable containers.
If the student catering guide does not meet your needs, we will be happy to provide a quote for your event within your budget requirements. Please contact our catering department directly.